Additional information provided by the customer indicates a female health care worker (hcw) made contact with h2o2 on her arm and finger, and the affected area turned white in color with no blisters.This new information suggests the h2o2 skin reaction was not serious; it was white, superficial, with no blisters.The hcw was treated with a topical antibacterial cream and analgesics, and considered first aid.In addition, the skin reaction resolved in five days, and the hcw is working without health problems.There is no report that medical or surgical intervention was required to preclude a permanent impairment of a body function or permanent damage to a body structure.Although there are no serious injuries reported in this complaint, this h2o2 skin reaction was due to the hcw touching a sterrad 100nx cassette; therefore, this event was previously reported as a malfunction subsequent to a serious injury.The batch record review did not reveal any indication on a deviating quality profile for this batch.No anomalies were observed that would contribute to the customer's experienced issue.All in-process controls corresponded to the specification.
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Asp investigation summary: the investigation included a review of the device batch record, trending analysis by lot number, system risk analysis (sra)and concomitant product evaluation.Supplier product evaluation was not performed since the affected product was not returned for evaluation.Trending analysis by lot number was reviewed from 10/21/2016 to 04/19/2017 and trending was not exceeded.The sra indicates the risk associated with exposure to toxic or corrosive material is "low." the concomitant sterrad 100nx was evaluated by a field service engineer and reported the issue was likely due to the sterrad unit not being clean.The fse cleaned and tested the unit and confirmed the unit was in working condition.The instructions for use (ifu) of the sterrad® 100nx cassette state: "caution: wear personal protective equipment if handling a used cassette, or any of the cassette case components that may have been subject to liquid leak.This includes a cassette that has been ejected (for any reason) after insertion." the issue has been attributed to user error as the healthcare worker (hcw) handled a used cassette without utilizing proper personal protective equipment (ppe).A customer letter was sent advising the customer to wear proper ppe to avoid this issue in the future.Review of tracking and trending data did not reveal a trend.As a result, root cause was not performed; therefore, no further investigation is necessary at this time.
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