Customer is reporting a discrepant negative grading for major crossmatch and antibody identification for three patient samples in iat technique using ortho biovue technique in conjunction with their ortho vision biovue analyzer.Complainant/complaint reporter: mrs.(b)(6), biologist.Events dates: (b)(6) 2017.Reported on (b)(6) 2017 by mrs.(b)(6) to the helpdesk.Software version: 4.8.0.Reagents: ortho biovue system igg cassette lot igc663a exp.29 may 2017, ortho biovue system igg cassette lot igc668a exp.15 july 2017, 0.8% resolve panel c lot 8rc522 exp.16 may 2017, 0.8% red cell diluent lot rcd831 exp.16 november 2017.Patients¿ information: (b)(6).The customer reported that no biased result had been reported to the physicians and that the patients had not been harmed as a result of the reported events.
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