An internal complaint ((b)(4)) was received indicating that a peanut sponge (part number 30-106) came apart during a surgical procedure.The sample was unavailable for return.The raw material sponge is supplied to deroyal by (b)(4).Therefore, a supplier corrective action request was issued may 3 to (b)(4).A response was received may 9.The investigation is ongoing at this time.When new and critical information is received, this report will be updated.
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Root cause: based on the complaint description, this has been determined to be a vendor issue.A supplier corrective action request (scar) was issued to the sponge manufacturer, a-plus international.In its response, a-plus stated the complaint information was forwarded to the factory to increase their awareness for similar incidents.To ensure the factory's inspection procedures are effective, they have instructed their inspectors to pay special attention when performing the inspection of in-process and finished product.They will continue to monitor this complaint and implement additional corrective/preventive actions as necessary.An internal complaint (b)(4) was received indicating that a peanut sponge (part number 30-106) came apart during a surgical procedure.The sample was unavailable for return.Process records were reviewed and no issues related to the sponge were found during work order processing.Quality control inspection of the referenced lot number did not show any issues.A total 315 packs of the 32,100 packs produced during the work order were checked.A work in process evaluation also was performed and did not show any issues.The raw material sponge is supplied to deroyal by a-plus international.Therefore, a supplier corrective action request was issued may 3 to a-plus and a response was received.A total of (b)(4) packs for the part referenced in the complaint were sold from (b)(6) 2015, to (b)(6) 2017.A total of 206 packs have been reported with issues during the same time period.The complaint-to-sales ratio is 0.01%.Preventive action: a preventive action has not been taken.
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