Model Number 0015803 |
Device Problem
Improper or Incorrect Procedure or Method (2017)
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Patient Problems
Headache (1880); No Code Available (3191)
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Event Date 05/19/2017 |
Event Type
Injury
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Event Description
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Complainant reported while the medic team was pulling a patient from the ambulance, the footend operator did not verify the head end legs had been lowered to the ground and continued to pull the cot from the ambulance.The head end of the stretcher fell to the ground.The patient was startled and later alleged a headache; however, no other injuries were noted.It is unknown if medical intervention was sought for the alleged headache.The complainant reported this was a result of user error and not a malfunction of the cot.
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Manufacturer Narrative
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The cot was evaluated by an authorized field technician at the complainant's location.A visual evaluation was conducted and the alleged issue was confirmed.The backrest was repaired and the cot was returned to service.It was determined the contributing factor to the incident was user error during the unloading process.Sufficient instructions are contained in the user manual to ensure safe unloading of a patient from an ambulance.No additional information has been provided regarding the alleged patient headache or necessary medical intervention.
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Event Description
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Complainant reported while the medic team was pulling a patient from the ambulance, the footend operator did not verify the head end legs had been lowered to the ground and continued to pull the cot from the ambulance.The head end of the stretcher fell to the ground.The patient was startled and later alleged a headache; however, no other injuries were noted.It is unknown if medical intervention was sought for the alleged headache.The complainant reported this was a result of user error and not a malfunction of the cot.
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Search Alerts/Recalls
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