Catalog Number BI70002000 |
Device Problem
Bent (1059)
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Patient Problem
No Patient Involvement (2645)
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Event Date 04/27/2017 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.Onsite investigation was preformed and the field representative confirmed that the x-stage cover was damaged.Replacement of the cover resolved the issue.No further issues were reported.Replaced cover was not returned to manufacturer for analysis, therefore, no findings are possible.A full imaging system check-out was completed and all tests passed.Full system functionality was confirmed and the system was returned to service.
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Event Description
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A medtronic representative reported that the imaging system's x-stage cover was physically bent after the system lost its homing position.There was no patient present when this issue was identified.
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Manufacturer Narrative
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The logs for the navigation system were reviewed by medtronic personnel.However, the logs provided no additional insight into the probable cause of the anomaly.The software investigation found that a probable cause was unable to be determined without further information since the on-going investigation proved to be inconclusive based on the information provided.
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Search Alerts/Recalls
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