Catalog Number 04877802190 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/11/2017 |
Event Type
malfunction
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Manufacturer Narrative
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This event occurred in (b)(6).Unique identifier (udi)#: (b)(4).
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Event Description
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The customer questioned low results for 3 patients tested for roche cardiac d-dimer on an h232 instrument.Based on the data provided, the results for 1 patient were erroneous when compared to a second h232 instrument.The initial cardiac d-dimer result from h232 instrument with serial number (b)(4) was 4.0 ug/ml.Within an hour the same sample was tested on h232 instrument with serial number (b)(4) and the result was 2.4 ug/ml.The result of 4.0 ug/ml is believed to be correct since the customer has received external quality assurance results lower than the acceptable range on the instrument with serial number (b)(4).There was no allegation that an adverse event occurred.Neither the h232 instrument nor a similar device is sold in the united states.The test strips were requested for investigation.No product has been returned.Relevant retention material roche cardiac d-dimer of lot 18710710 was measured on a cobas h232 instrument at the investigation site with: two native blood samples and two spiked blood samples (c=0.80 ¿g/ml and c=2.50 ¿g/ml).The mean of the measurements on the cobas h232 instrument at the investigation site: first native blood sample: 0.20 ¿g/ml.Second native blood sample: 0.18 ¿g/ml.First spiked blood sample (c=0.80 ¿g/ml): 0.85 ¿g/ml.Second spiked blood sample (c=2.50 ¿g/ml): 2.60 ¿g/ml.The results of all measurements fulfill the requirements.
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Manufacturer Narrative
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The customer has not returned any product.A specific root cause could not be identified for this event.Additional information was requested for investigation but was not provided.
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Search Alerts/Recalls
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