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Model Number N/A |
Device Problem
Leak/Splash (1354)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 05/25/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The complaint is being reported by zimmer biomet as (b)(4).Customer has indicated that the product will not be returned to zimmer biomet for investigation.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.Device will not be returned.
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Event Description
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It was reported that during surgery the unit started leaking from the bottom and had been taken out of service.No adverse events have been reported as a result of the malfunction.
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Manufacturer Narrative
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(b)(4).This follow-up report is being filed to relay additional information, which was unknown at the time of the initial medwatch.It was reported that the unit started leaking from the bottom and had been taken out of service.Company was contacted about the cart and dispatched a service technician to be at the site.The technician arrived at the site and inspected the device.The technician found no leaks on the unit and verified that the device was functioning as intended.The unit was then returned to service without incident.No repair checklist was required.Based on the information provided, a specific root cause of the device leaking from the bottom cannot be determined since the service technician was unable to reproduce the reported event.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
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Search Alerts/Recalls
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