Catalog Number 42527900600 |
Device Problem
Component Missing (2306)
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Patient Problem
No Information (3190)
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Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The customer has returned the product and it is awaiting evaluation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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The persona knee instrument was returned via worn instrument return program.It was reported after reviewing the returned device that it is missing the bearing and spring components.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.Complaint sample was evaluated and the reported event was confirmed.Product was returned and examination of the returned parts determined that there was signs of repeated use.Ball bearings and associated springs were not returned, thus confirming missing components.Dhr was reviewed and no discrepancies were found.Review of the complaint history determined that no further action is required as no were trends identified.It was determined that this device was manufactured prior to this design change.The root cause of the reported issue is attributed to design deficiency.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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