(b)(4).Date sent: 6/18/2017.Batch # n9348m.The device was returned with the distal tip of the blade broken off and not returned.The remaining blade portion was scratched, and with evidence of contact with metal in or out of the operative field.This blade tip portion may have broken off of the device during transport to our analysis site.The reported complaint was for: "error code unspecified".During functional testing on gen04 an error code 5 was displayed.A probable cause of the device not activating and displaying an error code 5 is blade damage.Probable causes of blade damage, including breakage, are external contact during pre-op or general use, blade contact with other devices, staples or clips during the procedure or using any means other than the blade wrench to attach or detach the blade.Once minor blade damage has occurred, subsequent activations may increase damage severity and result in an error code 5 or blade lockout later in the procedure.The generator system will revert to standby mode, when the audible alarm (solid tone) and visual alarm indicator appear.The batch history record was reviewed and no defects, nc¿s or protocols related to the complaint, were found during the manufacturing process.
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It was reported that during an open mammectomy, error code 1 was displayed when the device was connected to gen04 and the device could not be activated.The blade tip was not broken off and no pieces fell into the patient.Another sngcb, hpblue, and gen11 were used to complete the case.There were no adverse consequences to the patient.
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