A service report completed and dated 06/02/2017 by a (b)(4) field service engineer indicated that the device was in compliance with dornier specifications.The system activity and error logs were checked and no errors were noted at time of the customer reported problem.While at the customer site, the customer stated to the fse that the footswitch was being depressed by something resting on top of it at the time of the incident.It's likely the customer had tried to press the motion stop buttons located on the unit and remote which would have stopped the table movement, but would have had no effect on the fluoroscopy.Had the customer pressed the emergency stop located mounted the wall, the fluoroscopy would have stopped immediately.All emergency stop buttons were found to be in proper working condition.No fault found with the device as manufactured.Device was found to be functioning within dornier specifications.The incident occurred due to user error during operation of the system.(b)(4).
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