Information received from a healthcare professional (hcp) via a manufacturer representative reported an out of box failure and defective implantable neurostimulator (ins).Yesterday during implant, the healthcare professional (hcp) implanted leads into stomach wall endoscopy was done to ensure lead had not punctured stomach; everything looked good.They attached the leads to the ins, but were seen values > 20,000 ohms.The leads were repositioned, checked position again, all good.Tested impedances and values still high.Representative moved closer to the sterile field to see what the hcp was doing and look at how things were set up.The representative noted one of the leads in one port was not inserted all the way.They removed and tried reinserting the lead multiple times, even tried to clean out the port, but the lead would not insert fully.They opened a new ins and plugged in the leads.Everything inserted correctly and they saw normal impedances at 450 ohms.No symptoms were reported.There were no further complications reported and/or anticipated.
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