Model Number NOT APPLICABLE |
Device Problems
Leak/Splash (1354); Split (2537); Device Displays Incorrect Message (2591)
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Patient Problem
Blood Loss (2597)
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Event Date 05/24/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction drive tube leak/break.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot f302 was conducted.There were no non-conformances related to the complaint.This lot met all release requirements.A review of f302 for the reported issue shows no trends.Trends were reviewed for complaint categories, drive tube leak/break, alarm #7: blood leak (centrifuge chamber), and alarm #1: air detected.No trends were detected for these complaint categories.This assessment is based on the information available at the time of the investigation.At the time of this report, the analysis of the customer provided photographs is still in progress.A supplemental report will be filed when the analysis is complete.(b)(4).
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Event Description
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Customer called to report a drive tube leak during the procedure.Customer stated at the time of the leak, the instrument was in a paused state due to an air detected alarm that was reset.Approximately 700 ml whole blood was processed when the leak occurred and the customer received an alarm #7 blood leak (centrifuge chamber).The customer aborted the procedure and did not return blood to the patient.Customer stated upon inspection of the centrifuge chamber a large slit was observed down the length of the drive tube.Customer stated the centrifuge bowl, drive tube, upper and lower drive tube bearings remained installed and intact.Customer stated they did not identify any damaged parts or components within the centrifuge chamber.Customer stated the patient was stable and would not require any medical intervention or blood transfusion.Customer stated they will not be returning product; however, has returned photographs for investigation.
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Manufacturer Narrative
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A photo analysis was conducted for this complaint.A review of the photos confirmed the leak.Further examination of the photos verified a slit along the drive tube that is most likely the cause of the leak.The root cause of the slit along the drive tube could not be determined based on the information provided.This investigation is now complete.(b)(4).
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Search Alerts/Recalls
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