One (b)(6), child was brought to clinic for metabolic screening.A heel warmer was applied to the left foot for heel stick.The screening was incomplete so another heel warmer was placed on the right foot.The screening was completed with no notable blisters.On (b)(6), two other nurses noted that the heel warmers were too warm.Supervisor was notified and product was withdrawn from use.On june 13th, the parent emailed a complaint and pictures of the child with blisters on feet bilaterally.A telephone call was attempted and message left to call clinic.On june 15th, an email was sent to the parent to contact the clinic.On june 19th, the parent responded stating that the child was seen in er and referred to a hospital burn center.The child is recovering.
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