A chemical indicator was present during the time of the reported event which evidenced passing results.Indicator tape present on the outside of the instrument pack evidenced passing results.The user facility reported that instruments present in the cycle with the failed biological indicator were utilized in patient procedures.The user facility followed their protocol and no adverse effects were reported.Retain testing was performed on the lot number subject of the reported event'; no issues were noted.The dhr was reviewed and no abnormalities were found.The steris account manager reviewed the cycle print out for the v-pro max sterilizer that the bi was present in.The review of the print out confirmed the sterilization parameters were achieved.When the account manager was onsite, she observed that the incubator contained a biological indicator.The cap on the biological indicator present in the incubator was not properly activated/sealed.Due to the steris account managers observation of the incubated scbis, the reported event may be attributed to improper use and mishandling of the product.The instruction for use states: "to seal and activate, place scbi into the specially designed cavity of the verify self-contained biological indicator hp activator handle.Close the activator handle.Gripping the activator in one hand, squeeze the activator.This will seat the cap and crush the media ampule within the scbi to release the media.The scbi is properly activated if the cap is pushed down to the second bar on the vial label and the culture media is released from the crushed ampoule." "caution-always use the activator to crush the media ampoule as incorrect activation may lead to use injury." the steris account manager provided in-service training on (b)(4) 2017 regarding the proper use and handling of the scbi.
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