(age), and (weight) were not provided.The cause of the event is use error.The customer put her head inside the instrument and her eye made contact with the corner of the waste drawer.The customer was not wearing eye protection.The information available does not reasonably suggest there was an instrument malfunction.Per ichem velocity operator's manual 301-7146 na, rev bb, release date - 02/2017, "read all product manuals and consult with beckman coulter-trained personnel before attempting to operate instrument.Do not attempt to perform any procedure before carefully reading all instructions.Always follow product labeling and manufacturer's recommendations.If in doubt as to how to proceed in any situation, contact your beckman coulter representative." per ichem velocity operator's manual 301-7146 na, rev bb, release date - 02/2017, "risk of injury.Iris international urges its customers to comply with all national health and safety standards such as the use of barrier protection.This may include, but is not limited to, protective eyewear, gloves, and suitable laboratory attire".(b)(4).
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The bci applications specialist reported during a training session at a customer site; the customer looked inside the 2.5 ichem velocity waste drawer and received an eye abrasion from the corner of the drawer.The customer stated she was not instructed to put her head inside the analyzer.However due to curiosity; she wanted to take a closer look inside the waste drawer.She was not wearing eye protection.The customer stated that upon putting her head inside the instrument; her eye made contact with the corner or the waste drawer and became irritated immediately.The customer went directly to the emergency room at her facility.She was checked by a physician and given a prescription eye ointment for the irritation.Following the emergency room visit, the customer returned to work.The next day ((b)(6) 2017); the customer stated the irritation was gone.However, she followed up with an eye doctor.There was no damage to her eye.She was instructed to continue to use the eye ointment until finished as a precaution and continue all normal activity.The customer filed down the corner of the waste drawer following the event.
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