The technician states that the apm power button is on, and the rotator valve turns on, but nothing is happening.Nothing is reported as being wrong with the apm's fuses, internal wiring, or power cord.The device involved with this complaint was returned to compass health brands and evaluated on 6/19/2017.The customer's complaint could be confirmed.The returned unit was disassembled, and all connections and fuses were tested - everything was verified as good.The rotary valve switch was also tested to be in good, working order.The potential root cause of this malfunction is likely the circuit board, as determined by process of elimination.The returned device has since been scrapped following its evaluation.
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