Catalog Number 5901-1119 |
Device Problem
Delivered as Unsterile Product (1421)
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Patient Problem
No Patient Involvement (2645)
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Event Date 06/28/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Once the investigation has been completed any additional information will be reported in a supplemental report.
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Event Description
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It was reported that the pilot wire outside box was opened, inside seal was not sterile.Proceeded to open another pilot wire already in the room.
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Manufacturer Narrative
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Product inquiry states the pilot wire [packaging] to be the subject product.No associated products were reported.A review of the device history records [dhr] revealed that the device was documented as faultless prior to distribution.The product [packaging] in question was received within its original packaging.A detailed inspection of the received outer pouch showed that the heat-sealed seam is completely missing at one side.According to drawing (b)(4) at both sides of the outer pouch a seal is required.Based on the above observations the root cause of the reported event is related to a process deviation during the sealing steps at the manufacturer, which was not detected during inspection.Review of complaint history, capa databases and risk analysis did not identify any conspicuity.The review of the risk assessment for the failure mode indicated the issue was addressed adequately.There are no actions in place related to the reported event for the subject product.This case has to be classified as a non-conformance and (b)(4) has been initiated for further root cause investigation.
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Event Description
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It was reported that the pilot wire outside box was opened, inside seal was not sterile.Proceeded to open another pilot wire already in the room.
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Search Alerts/Recalls
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