When the investigation has been completed philips will inform the fda as for the error logs, there was no error because the examination programmed x-ray (epx) database was programmed to 15frames per second, but the description of the epx was either 3.75fps or 7.5fps.
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A philips system designer analyzed the log files and dose information provided and concluded that there was 1.041 gy accidental radiation.This additional dose occurred because the epx (examination, patient type and x-ray operator setting) database was programmed to 15 frames per second (fps), but the description of the epx showed either 3.75fps or 7.5fps.This epx database must have been reset to factory settings during the implementation of an fco.According to the customer, these settings have never been used before this incident, so as far as they are concerned this is the only incident.The name of the epx on the display of the table side monitor (tsm) is not linked to the epx setting and can be changed.Using the framerate in the epx name is a customer preference.On the monitor, the user can always see the actual framerate during the procedure, so in case of mismatch between the actual framerate and that shown in the epx name, the mismatch could be noticed by the user.Currently, fco instructions for execution include specific instructions on actions with customer databases.This should prevent to overwrite the customer specific settings.The field service engineer (fse) reconfigured the epx settings, which solved the issue reported by the customer.
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