The hill-rom technician evaluated the bed and found the air flow valve had become dislodged.The technician replaced the air flow valve to resolve the issue.The patient was evaluated by the hospital nursing staff and found to have a wound that had worsened to a stage 3 or 4.The account was unable to provide any further information about the patient or his care.The reported injury is serious in nature per fda definition.Per the hill-rom user manual, poor fluidization; if fluidization is sluggish or uneven, notify your hill-rom representative.Fluidization is affected by the following: room temperature, humidity, the amount of materials, such as fluid, cells or cellular debris, which has escaped from the blood vessels and has been deposited in tissues or on tissue surfaces, restricted air circulation from blankets on the bed.A search of the hill-rom maintenance records showed hill-rom performed preventative maintenance on this bed in 2017.It is unknown if the facility performed any other preventative maintenance on this bed.Based on this information, no further action is required.
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