Product event summary: analysis confirmed the customer comment that the output connector assembly was broken and it was additionally noted that the hanger assembly was also broken.The electrical and mechanical parts were inspected and all found defective parts were replaced and all other identified issues were resolved.The device was re-calibrated and functionally tested and it passed its final quality assurance tests.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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