The investigation determined that a lower than expected k+ result was obtained from a non vitros quality control fluid processed using vitros chemistry products k+ slides, lot 4102-0974-1384 on vitros 5600 integrated system (b)(4).The most likely assignable cause is user error.The customer failed to calibrate vitros k+ when the lot of electrolyte reference fluid was changed.The vitros k+ slides instructions for use (ifu) instructs the user to calibrate the k+ slides when the vitros reference fluid lot number changes.After calibrating vitros k+ lot 4102-0974-1384 using the new erf lot, acceptable vitros k+ quality control performance was observed.There was no indication that the vitros 5600 integrated system, or the vitros slide lot in use malfunctioned.
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