As part of a remedial activity, lumenis conducted a retrospective review of all its safety complaint files from january 2015 to july 2017.An investigation of the reported event found that the reported malfunction of a fiber tip breaking during a procedure was similar to a device malfunction that was alleged to have caused or contributed to a potentially harmful situation.Because the company is aware that this malfunction was alleged to have caused or continued to a serious injury (reference mdr #3004135191-2017-00002), this event represents a reportable malfunction.Subject fiber had not been returned to manufacturer for product analysis, thus root cause of the fiber break could not be determined.A lumenis technical expert examined the subject device laser system one week after the event and completed performance tests of all specifications concluding the device operated within manufacturer's specifications.The lumenis technician stated no issues were found with the laser system.In an abundance of caution lumenis is reporting this event as a product problem/malfunction.The investigation for this and similar events is being handled under (b)(4) (from complaint (b)(4)).
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