Source of complaint was attorney.(b)(4) is importer and distributor of device.Product model and serial# not available at time of report.End-user was being pushed/pulled along while seated in the rollator at a gas station.The rollator hit a dip in pavement and caused end-user to fall on the ground.End-user sought medical attention and found a fractured skull and other injuries from the incident.No other information available.Initial call made by gas station attorney was seeking information to prove end-user who was misusing the product.Description of the event did indicate possible misuse of product.There is no information indicating any product defect or malfunction.We are also unable to identify the product and the manufacturer.
|