An internal biomérieux investigation was performed with results as follows: no information was provided concerning the customer's set up procedure.Fourteen (14) laboratory reports were attached to the complaint record of which seven (7) were duplicates.Five (5) lab reports (72476, 73387, 74087, 74582, and 75744) showed a result of very good n.Cinerea with six (6) atypical negative reactions (pyra, odc, lglm, pvate, ops, dmlt) for an identification of c.Jejuni according to the nh knowledge base.Two (2) laboratory reports (72431 campy, 72431 c jejuni) showed a result of unidentified organism.The first laboratory report showed seven (7) atypical reactions (atypical negative: odc, lglm, dmlt and atypical positive: mte, dmne, nag, dglu) and the second laboratory report showed eight (8) atypical reactions (atypical negative: odc, lglm, pvate, ops, dmlt; atypical positive: mte, dmne, nag) for an identification of c.Jejuni according to the nh knowledge base.An increased number of atypical positive reactions can indicate contamination, mixed culture, use of non-recommended media or other user set up errors or an atypical strain.An increased number of atypical negative results can indicate a strain with decreased viability, user set up error or an atypical strain.Without the strain or raw data it's not possible to further evaluate the cause of the misidentification.Nh lot #2450221203 met final qc release criteria.This lot passed qc performance testing.
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