The device was returned to olympus for evaluation.A visual inspection of the device¿s distal end found the rubber tip (where to insert the guidewire) to be missing.The missing rubber tip was not returned.The basket, insertion portion, and pipe are still intact and found functional.Based on the investigation findings and similar reported event, the cause of the reported event can be attributed to user error.The instruction manual warns users ¿when using the guide wire, insert the instrument with its distal tip in parallel with the guide wire.Careful not to forcibly insert the instrument with a sharp angle between the distal tip and the guide wire as this may damage the distal tip.Also, do not crush the calculus while the guidewire remains in the distal tip.This may also damage the instrument.¿.
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