Model Number 03.501.080 |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 08/08/2017 |
Event Type
malfunction
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Manufacturer Narrative
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No patient involvement reported.Device is an instrument and is not implanted/explanted.A review of the device service history records has been requested.Subject device has been received and is currently in the evaluation process.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event Description
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It was reported that the latch lever on the application instrument for sternal zipfix (zipfix gun) that holds the implant to tighten it, does not completely spring back to its original position.Issue was discovered during demonstration on (b)(6) 2017.No zipfix implant was inserted in the instrument, no patient involvement.This report is for one (1) application instrument for sternal zipfix.(b)(4).
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Manufacturer Narrative
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Review of the device service history was completed.No service history review can be performed as part number 03.501.080 with lot number(s) l131082 is a lot/batch controlled item.The manufacture date of this item is 10-oct-2016.The source of the manufacture date is the release to warehouse date.The service history review is unconfirmed.Dhr review was completed.No ncrs were generated during production.Review of the device history record showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.Manufacturing site: (b)(4).Manufacturing date: 29.Sep.2016.A service and repair evaluation was completed on the returned device.The customer reported the latch lever would not completely spring back to its original position.The repair technician reported the lever was sticking.Lube/oil/clean is the reason for repair.The cause of the issue is unknown.No parts were replaced.The item was repaired per the inspection sheet, passed synthes final inspection on 5-sep-2017 and will be returned to the customer upon completion of the service and repair process.The evaluation was confirmed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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