Model Number G49945 |
Device Problems
Break (1069); Insufficient Information (3190)
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Patient Problems
No Known Impact Or Consequence To Patient (2692); No Information (3190)
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Event Date 07/25/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The event is currently under investigation.A follow up report will be submitted upon receipt of additional information or completion of the investigation.
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Event Description
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A letter was received from the distributor advising that the attachments contained the submission of the complaint.Only a photograph of a damaged universa soft ureteral stent set was attached to the letter.Multiple follow-up attempts have been made to obtain patient, device, and event details with no response received at the time of this filing.Patient status is unknown as information was not provided by the reporter.
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Manufacturer Narrative
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(b)(4).A review of specifications and quality control data was conducted during the investigation.The complaint device was not returned; therefore, device failure analysis and physical examination of the device used in this case could not be performed.A review of production and quality documentation did not observe any specific issues with current manufacturing or quality controls that may have contributed to this incident.Based on the provided information, no product returned and the investigation, a definitive root cause cannot be established or reported at this time.We will notify the appropriate personnel and continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.
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Event Description
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The device end was broken: split on pigtail.The catheter had no contact with the patient.
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Search Alerts/Recalls
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