The complaint is being reported by zimmer biomet as (b)(4).Pma/510(k): k081047; k123188; k133786.The product will not be returned to zimmer biomet for investigation because it was evaluated by an external contractor.However, the investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.Evaluated by an external contractor.
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This event has been recorded by zimmer biomet under (b)(4).This medwatch is being filed to relay additional information.The previous repair report for ultra duo flex fluid cart, serial number (b)(4), was reviewed and noted no related non-conformances, requests for deviation (rfd) or any other issues with the repair.The previous repair report review found no issues with the device after repair and all verifications, inspections and tests were successfully completed.Using crm to query for serial number (b)(4), the device was noted to have been previously repaired 2 times, the previous repair being for a broken valve pack on 01 aug 2017; the valve pack was replaced.This repair was similar in nature to the current repair.The reported event was confirmed by the service technician who performed the repair per cl repair carts rev.4.On (b)(6) 2017, it was reported from (b)(6) hospital that the units cart was leaking from the bottom.Replite was contacted about the cart and dispatched a service technician to be at the site.The technician arrived at the site on (b)(6) 2017 and confirmed that the valve pack was leaking.The technician replaced the valve pack (part # 70002) and then verified that the cart was functioning as intended.The technician then returned the cart to service without further incident.The device was tested, inspected, and repaired as per cl repair carts rev.4.Service work order (b)(4) on 08 aug 2017.While the service technician confirmed the reported event and the device was noted to be functioning as intended after the valve pack was replaced, it is unknown with the information provided why valve pack malfunctioned.Therefore, based on the information provided, a specific root cause of the reported event cannot be determined.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
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