The facility reported their advantage plus automated endoscope reprocessors (aer) and endoscopes tested positive for bacteria.Medivators field service engineer visited the site to inspect all advantage plus aers.Medivators personnel confirmed the units are operating according to specification.Medivators clinical specialist visited the facility to review processes with the staff.It was observed the staff at the facility do not wear gowns when handling the endoscopes, potentially exposing disinfected endoscopes to the same scrubs as dirty endoscopes.The staff often did not remove dirty gloves after hooking the endoscope up resulting in dirty console and scanner which are also touched when working with the disinfected endoscope.Additionally, the facility did not always test the chemistry or test the chemistry appropriately of the high-level disinfectant (hld) at the end of the cycle in accordance with the instructions for use of the advantage plus and hld.The facility has not been logging or replacing filters regularly.In accordance with the advantage plus user manual, water filters should be replaced every 3 months.The facility's processes could potentially lead to patient cross-contamination or endoscopes and aer testing positive for bacteria.Medivator clinical specialist trained the staff at the facility on running endoscopes, filters, chemistry, test strips and troubleshooting.There have been no reports of patient injury or harm.This complaint will continue to be monitored in the medivators complaint handling system.
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