This incident occurred on a replacement knee walker device when the end-user was at a doctor's appointment.The screws backed out of the knee walker, and its handlebars twisted one way while its wheels went another.The user said she is having neck pain and migraines since the incident, along with back pain.She was having to see a neurologist and was getting injections in her back for the pain; the knee walker had loose central bolts used to align the handlebars with the wheels, which may have contributed to the user falling while on her way into the doctor's office.The knee walker involved with this event has been reported with either serial number (b)(4) or (b)(4) but it is unclear serial number actually applies.
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