Model Number VMAX ENCORE 229C |
Device Problem
Sparking (2595)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 08/15/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).At this time, vyaire has not received the suspect device/component for evaluation.If additional information becomes available, it will be submitted in a follow up report.
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Event Description
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A customer reported to vyaire medical that, when toggling the cart power supply switch to the vmax encore 229c pulmonary function testing system, a spark was observed, which the customer felt and described as equivalent to a discharge of static electricity when touching something in a dry environment.The customer did not seek medical treatment and did not suffer any effects due to the shock.The system was not in use on a patient when the problem occurred.The customer was advised by vyaire medical technical support not to use the system until an evaluation by a field service representative (fsr) could be performed.The customer reported that they continue to use the system with no reoccurrence of the reported problem.A service visit by a vyaire field service representative has been scheduled to evaluate the system.
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Manufacturer Narrative
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A field service representative (fsr) performed service and replaced the isolation transformer and made necessary adjustments.The fsr noted that the customer will return the suspect isolation transformer to vyaire for evaluation.Vyaire has not received the device for evaluation.
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Manufacturer Narrative
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The device was returned to vyaire and an investigation was performed by the failure analysis lab.The original complaint was duplicated and the device was found to have a failed on/off switch.The failure is considered an isolated incident and no corrective action is indicated at this time.
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Search Alerts/Recalls
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