Siemens has completed an investigation of the reported event.The investigation showed that the system works as specified.No error of the system has been recognized, however, the root cause can be attributed to incorrect behavior of a foreign product.According to the dicom standard which is used in this network the dicom tags provide information for imager pixel spacing (pixel size on receptor plane) and estimated magnification (due to projection).In the example received from the site; the magnification factor is set to ~ 1.5; a measurement of 16 mm instead of 11 mm indicates that the none siemens pacs ignores the magnification factor.The distance measured on receptor plane needs to be divided by the magnification factor due to projection.Dicom clearly states that imager pixel spacing (0018,1164) "shall never be adjusted to account for correction for the effect of geometric magnification".Using the value without considering the magnification is an error on the none siemens pacs workstation.The manufacturer is not considering further actions at this time.
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