"reported event: it was reported that the handpiece did not work.Issue was noticed before case, therefor there was a 10 minute case delay and no patient harm.Device history review: review of device history records indicate 25 devices were manufactured under lot k08sh and 25 including 4201314 were accepted into final stock on 01/05/17.No issues were identified during inspection.Complaint history review: a review of complaints related to parts in lot number k08sh, p/n 209063 shows no other complaint related to the failure in this investigation.Visual inspection: visual inspection revealed no physical damage of unit.Dimensional inspection: dimensional inspection was not completed functional inspection clearly shows the failure of the device.Functional inspection: upon receiving, mics worked intermittently when cable was exercised, turning on properly when trigger was pulled and off when cable was moved.Shortly after, mics stopped working.Conclusions: the handpiece driver electronics (commutation board) communicate with the handpiece trigger.A failure of this communication will break the process that allows the trigger command to result in the motor spinning.Corrective action/preventive action: no action is required at this time as there is no indication to suggest a product non-conformity or unanticipated hazard.
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