Catalog Number 04877802190 |
Device Problem
Low Test Results (2458)
|
Patient Problem
No Known Impact Or Consequence To Patient (2692)
|
Event Date 07/17/2017 |
Event Type
malfunction
|
Manufacturer Narrative
|
(b)(4).This event occurred in (b)(6).
|
|
Event Description
|
The customer received questionable d-dimer results for five patient samples from a cobas h232 meter serial number (b)(4) on (b)(6) 2017 when compared to the results previously obtained from a mini vidas analyzer.The cobas h232 meter is not sold nor is like or similar to a product sold in the united states.It was unclear if the same samples were used for the testing on the different devices.Clarification was requested but was not provided.Sample 1: the result from the mini vidas on (b)(6) 2017 was 198.93 ng/ml.The result from the h232 meter was 180.00 ng/ml.Sample 2: the result from the mini vidas on (b)(6)2017 was 2119.51 ng/ml.The result from the h232 meter was 490.0 ng/ml.Sample 3: the result from the mini vidas on (b)(6) 2017 was 853.30 ng/ml.The result from the h232 meter was 550.00 ng/ml.Sample 4: the result from the mini vidas on (b)(6) 2017 was 1130.25 ng/ml.The result from the h232 meter was 680 ng/ml.Sample 5: the result from the mini vidas on (b)(6) 2017 was 324.98 ng/ml.The result from the h232 meter was 280.0 ng/ml.The erroneous results were not reported outside of the laboratory.The patients were not adversely affected.No customer material was received for investigation.Relevant retention material of roche cardiac d-dimer of lot 19752510 was tested on a qualified cobas h232 with: two native blood samples and two spiked blood samples (c=0.80 ¿g/ml and c=1.10 ¿g/ml), each blood sample was tested with three test strips.The mean of the measurements on a qualified cobas h232: first native blood sample: 0.17 ug/ml.Second native blood sample: 0.29 ug/ml.First spiked blood sample (c=0.80 ¿g/ml): 0.76 ug/ml.Second spiked blood sample (c=1.10 ¿g/ml): 0.99 ug/ml.The results of all measurements fulfill the requirements.
|
|
Manufacturer Narrative
|
A specific root cause could not be identified.Based on the available information, there was no indication of a product problem.
|
|
Search Alerts/Recalls
|