A customer observed higher and lower than expected potassium (k+) results from two different quality control fluids when run on a vitros 350 chemistry system.Vitros k+ results for vitros performance verifier (lot n5113) 5.2, 5.1, 5.2, 5.1, 5.2, 5.2, 5.1, 5.2, 5.2, 5.2, 5.1, 5.1, 5.2, 5.1, 5.2, 5.2, 5.2, 5.2 and 5.1 mmol/l versus the center of the range of means of 2.84 mmol/l.Vitros k+ result for non-vitros biorad quality control fluid (lot 31812) 4.90 mmol/l versus the customer¿s baseline mean of 6.36 mmol/l.Biased results of the magnitude and direction observed may lead to inappropriate physician action if the event were to occur undetected.The higher and lower than expected k+ results were obtained when testing quality control fluids.The customer made no allegations that patient samples were affected and there were no reported allegations of actual patient harm as a result of this event.However, the investigation cannot conclude that patient sample results would not be affected if the event were to recur undetected.This report corresponds to ortho clinical diagnostics (ortho) inc.Complaint numbers 1938075 / qerts record id 414637.
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