A medivators sales representative reported information about the facility performing a patient procedure and while using a reprocessed endoscope, a piece of human tissue fell out of the scope and into the patient.The tissue was obtained from the patient during the procedure using forceps and sent to the lab for analysis.The facility's biomed department evaluated the advantage plus automated endoscope reprocessor that was used to high level disinfect the scope.It was confirmed that it was performing within specification and there were no alarms or failures reported from the cycle.The facility then sent the scope back to olympus for inspection and it was reported that there was no damage in the scope channel that the tissue was removed from.In following up with the facility, the tissue was reported to be a piece of benign gastric tissue from another patient.The lab results reported nothing could have been transmitted to the patient.The facility informed the later patient of the incident and per the facility's policies, offered them screening services.At the time of following up with the facility, there was no report of patient harm related to cross-contamination or any additional medical attention being sought by the patient.While the facility claimed proper bedside pre-cleaning procedures were performed prior to reprocessing the scope in the aer, the facility is retraining on proper scope cleaning.Medivators field service department offered the facility a courtesy visit to evaluate the advantage aer but the facility declined.Medivators will continue monitoring this complaint within medivators complaint handling system.
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