Customer has indicated that the product will not be returned to zimmer biomet for investigation, due to product being misplaced at hospital.Dhr was reviewed and no discrepancies were found.The complaint was not confirmed.The root cause could not be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.(b)(4).
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It was reported that patient underwent initial hip arthroplasty on an unknown date in which competitor products were used to complete the procedure.Subsequently, the patient was revised to biomet products on (b)(6) 2015.During the procedure, the locking screw from the top of the stem was being used to screw the proximal body onto the stem, but the screw would not engage within the proximal body.The surgeon felt that the 3.5 mm screwdriver being used was not able to engage to top of the screw as the hex shape on the screw was not compatible with the screwdriver and that is why it was not gaining any torque.A new screw was used with the same screwdriver to complete the procedure.No adverse events have been reported as a result of the malfunction.
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