Device was returned for analysis on (b)(6) 2017.Conclusion: as reported by a healthcare professional, an orbit galaxy coil (640cf0620/17604577) could not be detached during the procedure and during product analysis, it was found that the coil was stretched.They used another one to complete the procedure.There was no report of patient injury.Multiple attempts to obtain additional information were unsuccessful.A non-sterile orbit galaxy tdl cmplx fill coil 6x20 was received in tangled condition inside of a plastic bag.The hypo tube was inspected and no damages were noted on it.The introducer was found partially zipped and it was found broken.The support coil, the gripper ant the embolic coil were received outside of the introducer.The gripper and the embolic coil were inspected under microscope and the gripper was found without damage with residues of dry blood on it while the embolic coil was found stretched.Using a lab sample syringe, the orbit galaxy was purging on the blue zone; after that the pressure gauge was increased to the green zone and the coil was detached without any difficulty.During the review of the lot 17604577 it was noted that 1 unit was rejected due to the defect oversize proximal bead and it could be related to the reported complaint.However, the dhr review confirmed that the rejected units were properly segregated and discarded.No other issues were noted that were considered potentially related to the reported complaint.The failure to detach the coil was not confirmed since the coil was able to be detached during product analysis.Process and procedural factors appear to have contributed to the damage found on the device.There is no current safety signal identified related to the reported event based on review of complaint history for the device.Since there was no evidence to suggest the event was related to a manufacturing issue, no corrective actions will be taken at this time.
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