Arjohuntleigh received a customer complaint indicating that during the resident transfer using maxi sky 2 ceiling lift, the spreader bar came loose of the scale and fell.As a consequence of this event, the resident fell on her lap and lower back.The patient fall resulted in the bruised ankle and skin injury on her arm.X-ray was performed.
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On 12 sep 2017, arjohuntleigh received an information from (b)(6) indicating that during the resident transfer from a bed to a chair using arjohuntleigh maxi sky 2 ceiling lift, the spreader bar came loose and detached from the quick connect attachment of the corporate suspended scale.As a consequence of the event, the resident fell on her lap and lower back.(b)(6) patient sustained skin abrasion and bruising on her ankle.During radiological examination performed with the use of an x-ray no fracture was identified.The spreader bar is attached to the scale with the use of the quick connect mechanism.This connection allows the caregiver to change the spreader bar in a few steps without using any tools.The procedure how to install the spreader bar is described in the device instruction for use #001-15698 (which is delivered with each arjohuntleigh ceiling lift) step by step, including illustrations showing proper installation of the spreader bar.The scale involved in the complaint (part number: 700-19490, serial number (b)(4) was quarantined and made available for arjohuntleigh's evaluation.Upon the receipt of the components (on 20 oct 2017), the quick connect suspended scale has been subjected to the functional test.The investigation results revealed that under specific and random conditions the spreader bar can detach from the scale: before the patient is installed in the sling, just before initiating the transfer, when a spreader bar is in the wrong position, there is a loose connection created when adjusting the height of the spreader bar.The pin of the bottom attachment of the scale attachment just places itself against the latch of the spreader bar upper attachment of the quick connect.The patient is raised and the transfer is initiated.The pin of the bottom attachment of the scale attachment balances against the latch of the spreader bar upper attachment of the quick connect.The pin eventually goes out from the latch, the spreader bar falls, and the latch closes, without any breakage.Based on these results, it was possible to replicate the presented scenario under specific circumstances.This incident initiated a global recall with an internal reference number fsn-mag-2018-the affected quick connect scale part numbers: 700-19490 (from serial number (b)(4) up to serial number (b)(4) and 700-19485 (from serial number (b)(4) up to serial number (b)(4) are supposed to be corrected in the field.The appropriate communication to customers will be distributed.To conclude, the maxi sky 2 ceiling lift equipped with quick connect scale was being used at the time of the event.The spreader bar was disconnected from the device so from that perspective the system was not according to the manufacturer's specifications.We find this complaint to be reportable to the competent authorities due to the potential of fall during transfer.Specific and random circumstances identified upon the manufacturer simulation presented a remote probability of serious adverse health consequences.
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Because it was reported to arjohuntleigh that the spreader bar was detached from scale, the involved scale was returned to arjohuntleigh on 20 oct 2017.The quick connect suspended scale was tested to determine if the duplication of the failure mode is possible.The scale was tested with the same type of spreader bar involved in the complaint (part number 600-19350).Note, the spreader bar is attached to the scale with using the quick connect mechanism.This connection allows the caregiver to change the spreader bar in a few steps without using any tools.The procedure how to install the spreader bar is described in the instruction for use (which is delivered with each ceiling lift) step by step, additionally the illustrations show an attachment of lift to scale, scale to spreader bar and lift to spreader bar.According to test results performed so far, the functional inspection demonstrates that it was possible to reproduce the reported failure mode with the product returned.Additional information will be provided upon conclusions of the investigation.
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