Catalog Number 192030 |
Device Problem
Deflation Problem (1149)
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Patient Problem
No Patient Involvement (2645)
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Event Date 09/15/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The device involved in this complaint has not been received by the manufacturer at the time of this report.The investigation into this complaint is still in progress.
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Event Description
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Customer complaint alleges that "the cuff of the device would not deflate on checking prior to use so could not be used." customer reports there was no patient involvement.
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Manufacturer Narrative
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(b)(4).The sample was returned for evaluation.A visual exam was performed and it was observed that there was a syringe attached to the sample.Inflation and deflation testing was performed on the returned sample and difficulty was encountered when inserting the syringe into the cuff pressure valve.A pin gauge test was conducted and it was found that the diameter of the pilot cuff was out of specification.Ten random pieces of the product were selected from production at the manufacturing facility.All samples were found to be within specification.A device history record (dhr) review was performed and there were no issues found that could relate to the reported complaint.No leakage was found on the returned sample; however, it was found that there was some difficulty inserting the syringe into the pilot cuff valve.It was determined that the inner diameter of the outer cylinder female connector port was out of specification.The root cause is manufacturer related.Relevant parties were made aware of this issue.
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Event Description
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Customer complaint alleges that "the cuff of the device would not deflate on checking prior to use so could not be used." customer reports there was no patient involvement.
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Manufacturer Narrative
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(b)(4).Additional information provided.Information which had been previously provided by the component supplier to lma singapore was deemed inaccurate and following further clarification it was established that the device was not non-conforming.During testing, the cuff was able to be deflated and inflated.It was observed that there is slight difficulty to fully insert syringe into cuff pressure valve; however, there were no leaks detected.The complaint sample was functional.
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Event Description
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Customer complaint alleges that "the cuff of the device would not deflate on checking prior to use so could not be used." customer reports there was no patient involvement.
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Search Alerts/Recalls
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