The investigation has been performed and the conclusions are following.It was reported that the caregiver was using arjohuntleigh maxi sky 600 ceiling lift system to transfer the resident from a bed to a toilet.For the transfer non-arjohuntleigh toileting sling (identified as (b)(4)) was used.On the way back from the toilet the system stuck on the rail and a caregiver needed to use a force to push the ceiling lift further in the track rail.The leg clip loosen from the ceiling lift spreader bar and detached from its intended position.As a consequence, the resident slipped out of sling and fell on the floor.The resident sustained hip bone fracture, head injury and small break on the left upper arm.An operation to hip was required where a part of hip bone was removed.After the event, the device was examined by an arjohuntleigh service technician.No damages to arjohuntleigh ceiling lift were detected.From the photographic evidence it could be concluded that the rail track on the connection point was not fitted correctly which made the lift stuck in a half way.After the event, the claimed installation was adjusted by arjohuntleigh technician.Along with arjohuntleigh ceiling lift, the customer was using non-arjohuntleigh sling.Looking at the photographic evidence of the sling label, the last maintenance was performed in 2015.The maxi sky 600 ceiling lift installation was completed on (b)(6) 2015 by an arjohuntleigh technician and the last maintenance was performed on 3rd mar 2017 by arjohuntleigh service technician.No issue has been detected that time.The incident occurred 6 months after the maintenance was completed.We have not found another complaint for this device of similar nature in a corporate handling system.It is unknown why the traversal rail became misaligned.Because non-arjohuntleigh sling was used, we are not in a position to determine the actual root cause of the incident.It is unknown if the clip mechanism was working correctly and if the sling selected was of proper size.The device user manual ((b)(4)) notes: "arjo ceiling lifts are specifically designed for arjo kwiktrak ceiling rail systems, slings and accessories.If slings of any other manufacturer for some reason are used, always make sure these slings are ce- marked and are attended by the manufacturer of the sling to be used on the maxi sky 600." please note, that track misalignment on its own would not cause the patient fall, several other factors need to occurred.In the complaint at hand such additional factors were: non-arjohuntleigh sling, pushing the lift with force, stuck of the lift.In summary, when the event occurred arjohuntleigh ceiling lift was used for the resident's handling and in that way was directly involved in the event.The arjohuntleigh ceiling installation rail failed to meet its performance specification because the traversal rail became misaligned.However, the misalignment of traversal rail on its own would not result in a resident fall, several other factors need to occur.We report this incident because of patient fall and a serious health outcomes.
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