On 9/28/2017 integra investigation completed.Method: failure analysis, device history evaluation.Results: failure analysis - the instrument has not been returned, the investigation is based on the picture supplied in the parent record.Device history evaluation - dhr review nonconforming product report / nonconforming material report history: none.Variance authorization / deviation history: none.Engineering change order/manufacturing change order history: there is no applicable.Engineering change order/manufacturing change order history.Corrective action preventive action history/corrections: none.Health hazard evaluation history: none.Conclusion: there was one picture supplied to us for this investigation.The picture of the lewin bone hold clamp shows wear.The complaint report of broken has been confirmed; we cannot determine the root cause without the instrument being returned for our investigation.
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10/17/17 integra investigation completed.Method: failure analysis, device history evaluation.Results: failure analysis: one lewis bone clamp returned in used condition, showing minimal wear, staining, and broken tip.Without knowing how the bone nail clamp was used or maintained, excess force applied to the tips of the instrument may have led to the tips breaking.This type of damage is typically the result of improper usage.The complaint is confirmed; damaged/worn.Device history evaluation: dhr review: nonconforming product report / nonconforming material report history: none.Variance authorization / deviation history: none.Engineering change order/manufacturing change order history: there is no applicable engineering change order/manufacturing change order history.Corrective action preventive action history/corrections: none.Health hazard evaluation history: none.Conclusion: the root cause has not been identified as a workmanship or material deficiency.
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