It was reported to the manufacturer by the end user, per the end user, "they ordered a dermafloat 42x80 lal mattress, instead a dermafloat 36x80 mattress lal was brought and field service technician strapped it on the frame and patient fell off the bed".The patient did not sustain any injuries.Upon speaking to the facility, the patient has tremors/parkinsons and moves a lot in bed.Per the patient's needs, the bed involved is a 42" width.Complaint# (b)(4) and ra# (b)(4) were entered into our system to have the mattress and control unit returned to joerns for investigation.As of this writing, the mattress and control unit has not been returned.
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