There have been reports of products that were received in a crushed shipping box.This may result in crushed product boxes and/ or damaged or kinked devices.If damaged, the products will not be usable.There is no allegation of product malfunction.In this case, the damage compromised the integrity of the sterile barrier.Based on the available information, the root cause remains indeterminable.However it is likely that the damage occurred during shipping and handling.A device history record review in in progress and a supplemental report will be submitted upon completion.
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