Bed was purchased (b)(6) 2013 and was delivered (b)(4) 2013.Contacted customer to confirm the bed bases were strapped together at the time of delivery, spoke to (b)(6) and she states that she did not wish to have them strapped together for cleaning purposes.In addition, she stated that in (b)(6) 2016 her husband backed into the bed while attempting to put on a stocking, causing the bed to slide away as well as causing her husband to slide down to the floor slowly.She states her husband was not injured and medical attention was not necessary.Previous to the incident the beds were on laminate floor without rubber caster cups.(caster cups are suggested to prevent movement of bed on smooth surfaces).Customer indicated that she purchased one set of rubber caster cups for her husbands bed from (b)(6) last summer.Customer confirms that she has installed the rubber caster cups on mr.(b)(6)'s bed base only.Customer has indicated that his bed no longer moves.(b)(6) states her husband is (b)(6).
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