Model Number N/A |
Device Problem
Device Packaging Compromised (2916)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/21/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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It was reported that the product was found to be protruding through the inner packaging and out of the box.No adverse events have been reported as a result of the malfunction.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.Lot: expiration date: oct 31, 2024.(b)(4).Complaint sample was evaluated and the reported event was confirmed.Review of the returned packaging and product determined that the stem has punctured through the inner pouch and the blister and almost completely punctured through the cardboard box.The outer carton ends also show signs of impact damage on the ends.Dhr was reviewed and no discrepancies relevant to the reported event were found.The root cause of the reported issue is attributed to damage during transit and a packaging design deficiency.The root cause associated with the inadequate packaging validations is that there was no procedure for carrying out packaging worst case assessments.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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