Based on the limited available information we cannot determine the cause or resolution of the reported issue.The customer filed a medwatch, with no direct to call to philips.Several attempts were made to the customer for additional information, with no additional responses.Philips received some additional information from the customer regarding the patient information.Device testing answers were written as "unknown".Philips will consider that the device may have been a factor in the incident with the patient based on the fact that insufficient details were provided to confirm the device was not a factor.
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