Model Number N/A |
Device Problem
Adverse Event Without Identified Device or Use Problem (2993)
|
Patient Problem
No Known Impact Or Consequence To Patient (2692)
|
Event Date 10/13/2017 |
Event Type
malfunction
|
Manufacturer Narrative
|
A siemens customer service engineer (cse) was sent to the customer site for system inspection.The cse replaced the base pump, reagent diluter, and reagent syringe valve while troubleshooting, and several samples were run with expected results.The customer has observed additional sample comparison results not matching when run in duplicate (actual results not provided).Siemens is investigating.
|
|
Event Description
|
A false positive advia centaur cp rubella g (rub g) result was obtained for a patient sample.The patient sample was sent to a reference laboratory (npl) and the rubella g result was non-reactive.In general, the customer performs duplicate testing of samples, and will report a result if they are the same.The non-reactive result from the reference laboratory was reported to the provided.Patient treatment was not prescribed or altered.There was no report of adverse health consequences due to the discordant rubella g result.
|
|
Manufacturer Narrative
|
Siemens filed the initial mdr 1219913-2017-00220 on 11/03/2017 for a false positive advia centaur cp rubella g (rub g) patient result.11/07/17 - additional information: a siemens customer service engineer (cse) returned to the customer site.The cse replaced the base sample dilutor, grey peri-pump, and checked precision that was acceptable.While there were multiple parts replaced by the cse while troubleshooting, the root cause is unknown.The instrument is performing within specifications.No further evaluation of the device is required.
|
|
Search Alerts/Recalls
|