CRAFTMATIC INDUSTRIES, INC. CRAFTMATIC MODEL 1 BASE; BED, THERAPEUTIC, AC-POWERED, ADJUSTABLE HOME-USE
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Model Number M9515-07 |
Device Problem
Unintended Movement (3026)
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Patient Problem
Fall (1848)
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Event Date 10/04/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Ordered customer a set of non slip pads on 10/4/2017 for customer to install.Spoke with mr and mrs (b)(6) who confirmed the receipt of the non slip pads.Mrs (b)(6) will install them.Mr (b)(6) has doctors appointment on (b)(6) 2017, to get hip checked.On 10/17/2017, spoke to mr.(b)(6), he received the non slip pads and does not like them.Says they do not hold the mattresses on the bed well.Advised customer that as of right now the non slip pads that we provided is all that we have for this issue.Customer is not happy and does not like the bed, says if he falls out of the bed again, we will have problems.
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Event Description
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Spoke to (b)(6), customer states, he was getting into bed this morning, the mattress slid and he fell onto the floor causing him to hit his leg and bottom on the wheels of the power chair.Customer disclosed that he has some mobility issues due to his knee and ankle.Customer is (b)(6) pounds.Customer states he has pain to his left hip and is self medicating with hydrocodone.Customer confirms that he has always suffered from hip pain but adds that the fall made the pain worse.Customer states the hydrocodone was prescribed for his knee and ankle.
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