Patient information was not provided.Livanova (b)(4) manufactures the s5 control panel mrp.The event occurred in (b)(6).This medwatch report is being filed on behalf of livanova (b)(4).The device was returned to livanova (b)(4) for investigation.During the evaluation, the reported issue was not reproduced.However, a serial readout was performed and the reported issue was confirmed and was found to be caused by firmware bugs in the micro-controller.The bugs can be caused if the device is updated without clearing the nvmem.The nvmem was erased and the reported deviation did not appear again.The device was tested extensively at various speeds and configurations over 2 hours with no defects noted.A review of the dhr did not identify any deviations or non-conformities relevant to the reported issue.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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